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Dave Sooooooooo, professional and caring.
don't think should I rent, just do it. I will deal with them anytime, Thank You ,to your company
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Iwona I have been a customer of The Lens Pal for over 10 years. I rent equipment there when I want to test something new that just came on a market, have very specific need or when my equipment is in service. The customer service is outstanding; professional and accommodating, especially when in pinch. The equipment is top notch and the renting process very smooth and easy. Thanks Lens Pal for all the support!
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Roenel The Lens Pal has saved me time and money twice already! They are professionals that will be at the ready with the equipment you need. Recently rented the 70-200mm RF L4 from them and the lens was in excellent condition! they even provided a rugged storage box for safe keeping when I wasn't using the lens. Saved me an hour-long trek back home and allowed me to be on time to my appointment.
They will always be my go to if I need rentals or if I simply want to try new equipment before making the commitment to buying it.
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ThruVisualMedia By far the best rental house I have ever worked with. Extremely professional, always at the ready with items in stock. Everything is well documented with clear paper trails. As long as I remain in central Florida, The Lens Pal will always be my GO-TO...
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Kim I have rented camera lens, on-camera flash and a full frame camera and each transaction was easy to process online, easy to pick-up and easy drop-off return. I highly recommend LensPal if you are trying new products before you buy.
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Chris Kayite I have worked with TheLensPal for a very long time now and it is needless to say that they have THE BEST SERVICE amongst all other rentals companies I have worked with. Equipment is shipped on time and arrives very well packaged. Their customer service is LITERALLY THE BEST! My content has definitely gotten better and TheLensPal has played a big role in my growth. I will continue to use TheLensPal and I will also continue to refer them to as many people as I can! Thank you for all you do! Liz and everyone on the team are the best!
CK
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Vic Excellent customer service, great selection to suit my needs. Came through big time on the day I was going to shoot a wedding... the battery to my flashpoint explor600 was not charging and I was able to place my order to rent one, and picked it up the same morning. They were super friendly. Highly recommend!!!
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Mike Outstanding service. Quick and convenient. Lens was in excellent condition.
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Manny Great Equipment selection! They had everything I needed for my shoot and it went excellent! Fair pricing and excellent costumer service! Liz and Kelvin are great and helped me figure out things I needed on top of what I had. Great Team and great service! Thank you so much. I will come back to them for my next shoot! Recommended 100%
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Samantha My business wouldn’t be as successful without the fabulous products and support I’ve received from Liz & Stephen and the great staff @TheLensPal!!! Whatever my needs are, they always have just what I’m looking for!!
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Tony Lens Pal does a great job! Always comes thru. Equipment rented (lav mic) was a good brand name and worked great. Rental process was easy and straight forward. Thank you!
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Cliff Nicest people and the best customer service of any company in this industry! Whether I'm renting an $11,000 lens or a $30 backdrop their service remains spectacular.
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DavidPaul Seriously, the best company i've ever worked with just in general. They're so INCREDIBLY helpful and even thoughtful! They understand the stress of a photographer and videographer and do an AMAZING job to make sure you're prepped and covered. I will always rent from this company. Gotta shout out to Liz for being so consistent.
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Joey The LensPal is my go-to place in central florida for equipment rentals. They're constantly updating their stock with new gear, and the owners are extremely friendly and personable. The prices are fair and beat any other rental house in the area (though I can't really name a rental house that's on their level).
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Jace I have been using these guys for a long time now and have had nothing but excellent experiences. They have saved us on last minute needs for unexpected events and shoots. Being able to pick up from their drop ship location downtown has been such a convenience for us. Much better than their local competitors which I’ll be so kind not to name out of professionalism, but such a noticeable difference in experience. I’ll continue to use these guys for the unforeseable future.
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Ansley I always love renting from y'all, and this was my first time renting lighting. I was disappointed because there was no receiver in the light kit, so I could not use the flash at all, Which I really needed. I will have to triple check that it comes with a receiver next time.
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GB One of the best rental houses for DSLR and Video gear in the country. Great customer service and super clean mint condition gear- Highly recommend ! Been a satisfied customer for years!
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Ben I love renting equipment from the Lenspal! Best customer service ever!
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Michael Such a fantastic rental house, they serve all of Central Florida and they have the most outstanding customer service. They carry all of the latest equipment from Canon, Nikon, Sony, Fuji and all major brands.
Total professionals.
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Lechon The LensPal is hands down the best in the industry. I've been using them for years and I wouldn't have it any other way. If you want incredible gear, knowledgeable and caring support, and easy accessibility than look no further. Steve & Liz are simply incredible. Life long fan!
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NewFujiOwner I rented the Fuji X-T2 and a 16-55 f2.8 a couple months ago to see if I really wanted to invest in it. After shooting for it for one day I was completely confident this will be my new camera. I am thankful that they had this option to rent out seeing as how most store don't even have this as a display. Everything went smooth and fast with Lenspal. If I'm ever in need of any equipment they are first on my mind.
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Frank TheLensPal is my go to spot for renting photo & video rental gear & soon will be yours to. I've been renting from them for years now & recently rented the Panasonic GH5, along with the Dji Ronin and man was i blown away. Me being the first to rent this camera, Liz & the pals showed me a few things that was new with it & even offered me a jelly stuffed donut to help control my excitement lol . The shoot turned out better than planned , the Ronin gave me so much confidence & the quality of the camera just seemed so unreal , so if you're ever in need of a camera, lens, lights or professional audio be sure to check out TheLensPal, truly a great place to rent from.
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Sully Holy crap, they seriously go above and beyond. Their customer service game is very much on point. I will always be renting from this company. Thanks for everything!
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Darragh Sinnott Perhaps one of the friendliest, most helpful lens rental houses in Central Florida. They have saved me on a shoot and worked with me personally to keep the rental within the budget. This is the kind of camera rental house that everyone should have in their contact list. Highly recommended!
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Jennifer Stelly The LensPal is FABULOUS! Easy online ordering, super quick pick up (and drop off.) Always kind, very knowledgeable and always quick to respond to my questions. The last time I was there the Canon 5D Mark III I rented was not returned in time and without question they handed me the 5D Mark IV at NO additional charge. Fabulous customer service!
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Luigi Marcial Great camera rental office. Friendly staff and service is fast and easy. Good rates for rental equipment and no need for insurance or down payments.
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Shadowman There is only one place to go when you need the right tools for your shoot....The LensPal. The service is awesome. The flexibility of hours and locations to pickup your rental, made it easy to accommodate my shoots, even with a short notice from my clients. They really understand our profession. The process is so easy and quick....NO Hassles!!!
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Charles Roper Great service, rented a lens for a family trip to the Galapagos Islands, lens was ready when I got there and the staff was very helpful. Plan on using them for my next trip.
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Edd Thanks Lens Pal for the great service. Here is one of the pictures from the 24 hrs of Daytona test. That Nikon 80-400mm lens was tack sharp. It's a good think you guys have lens like that for rental, otherwise I would have to sell a kidney to afford one.
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Revelo Studios We've been renting from Lenspal for over a year now and couldn't be happier. Being able to pick up our rentals from Harmon is super convenient and their user interface is much more user friendly than other rental sites we've dealt with. Above all things, their customer service is wonderful! On many occasions Liz has called us to check in and goes above and beyond for us on every order. I think the best description is that every time we get off the phone with them we're smiling. Most companies these days are very hard to get in touch with and when you do connect with them, they don't make you smile.
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Chris Fantastic! Have rented from LensPal twice now and do not plan on going anywhere else ever again. First time I rented, I called in just to ask a few questions. The customer service was nothing short of amazing! Answered everything for me and really went the extra mile to make sure I was happy.
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SaraK Great company. To top off their greatness, they have the BEST customer service on the planet.
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Carlos I had a great experience renting a 14-24 Nikon Lens from LensPal. They have great prices and even better customer service. Thank you for having this business for photographers.
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AV Love how convenient they make things. They're also really on top of everything! I made a mistake on ordering a lens and they immediately contacted me to try and solve the issue (without me even asking!)
I also really like the staff, everyone is really kind and knows their stuff! Will certainly keep using The Lens Pal for a long time to come.
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Tony The Lens Pal, what would I do without you? Quality glass and accessories, reasonable rates, convenient location, and wonderfully friendly staff. What more could I ask for? Thanks for the many years of always being there for me! #BeMyLensPal
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Lady Customer is so important to every businesses and this company has it! I love the feeling that I am welcomed and the staff is very knowledgeable of what they do! Will def rent some gears again specially that I shoot outdoors most of the time. Thank you so much!!!! You are highly recommended to all photographers out there both hobbyist and professionals.
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Victor I normally don't do reviews, but if I do is because it Really deserves it. Customer service is A+, super friendly and super welcoming. From now on.. Is my go to local business to get all the equipment I need.
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Elle Just recently rented from another company because the lens I needed was not available through you (and I waited til the last minute) but never again! The Lens Pal has been more accommodating & doesn't force me to return a lens at the exact time I picked it up which is so much more convenient. Plus you have more pickup locations & your site is more user friendly! Best place in Orlando to rent equipment for sure. -Captured by Elle Photography
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Travis The Lens Pal has the best service of any equipment rental business I've used. Steve and Liz go out of their way to accommodate the needs of their customers. I highly recommend The Lens Pal!
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Angie Amazingly, friendly customer service! I can't wait to rent another lens!
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Sivan I can't believe I haven't written a review yet! I started using The Lens Pal a couple of years ago, and they've been nothing short of fantastic from day one! They have great personalities, truly care about their customers, always have smiles on their faces, and are overall very accommodating. I use it for my photography business, and also for our studio rental company when our renters need equipment. Will never go anywhere else!
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Bill Great service. Nice people. I've been renting from them for a couple years now.
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Troy What can I say about LensPal! They are absolutely incredible & have won me over! From a last minute rental need two hours before they closed to working with me when it was going to be cutting it close to a deadline! Their customer service is incredible, unlike any other business of any kind I have encountered before! I will be using this lens rental company for life! If you are looking for a rental company, please for your own good, look no further than this incredible company!
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Kiara I'm literally so in love with this company! They have the friendliest staff I've ever met, and they are super helpful whenever you have questions or are in need of anything. I've rented a Canon 24-70mm Lens from them for SEVERAL weddings already, and I will continue to do so. If you're ever in need of camera equipment look no further! I have recommended this to countless of photographer friends, and they all say the same thing! We love the Lens Pal
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Jamie I've been renting from The Lens Pal for some time now, and every single experience has been a positive one! Everyone is so friendly and the process is always super simple!
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Tyler One of the best equipment rental places in Orlando. Customer service is amazing and everyone is super friendly. I will continue to rent from them!
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Kath I used The LensPal for the first time this past weekend (I usually use another company but they did not have my lenses in stock for my dates) and I am very pleased with their services! The staff is super nice and the equipment worked flawlessly :) Thank you The LensPal! I look forward to renting from you in the future!!
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BM I love lens pal so so so much. Not only do they have the best gear to rent but they have got to be the nicest people around. Liz is always so helpful and always there when you need something in a pinch. I've been renting from them for about 2yrs now and I've never had any issues. Wish they offered 2 day service for locals which would be amazing (Hint Hint)
This is a great company friends, so get your gear here!
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Tyler I've been renting at lens pal for maybe 3-4 years now, they're the best, always very friendly and flexible, and can offer good recommendation
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Glenn Some of the best people that I have ever dealt with, I am a Lens Pal fan for life
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Macey H. I am so incredibly thankful to have found the Lens Pal (also, the fact that it's a 5 minute drive from my house is an added bonus!). The staff is extremely friendly, helpful and always go out of their way to make sure you have the best service and products they can offer. I went in to pick up an order a few weeks ago and when I got back to my car where my husband was waiting, the first words that came out of my mouth were "They're seriously the nicest people!"
I've rented many different types of gear from them over the past year or two and will continue to do so for years to come.
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Andrew I consistently rented from a different company for years and would only use The LensPal in a pinch for weekend pickups, and (I can be a bit cheap) because their products are SLIGHTLY more per rental than the other local company I would rent from. Over time I was able to see and experience that was a mistake, by dealing with the horrible customer service of the other company. Not at Lens Pal, though, they are people who seem to care about the consumer as much as their equipment, giving suggestions (that HELP) that you didn't ask for. They have an amazing selection, are convenient since they have multiple pickup/drop off location, and always being such a pleasure to deal with in general (even if something goes wrong). If you're in the central Florida area there is no better option, I promise.
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Neo No "btw, I forgot to tell you there's a 500 deposit fee." The entire process was upfront and straight forward. AND they're sooo customer friendly. Definitely not going anywhere else.
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Lafa IDK Where to even begin. I have been renting from The Pal for a few years and they have never failed me. I come in and we chat and talk about gear and what gear im buying next and etc, they always have my gear ready for me when I get there and the prices are awesome. If I could give them 10 thumbs up, I totally would.
Rent with confidence
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Blake I loves thelenspal. this is definitely the place to rent Camera equipment. service is excellent, equipment is top touch! only place I will ever rent equipment!
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Raychel Armstrong Liz and Steve are two amazing people that own one amazing business! I've been going to them now for over 4 years now. They've always been accommodating and I am thankful to have found a great business to rent camera equipment from. Recently Liz went out of her way to get me a rental that I needed desperately. Thank you so much and I will continue to suggest LensPal to those looking for rentals!
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Waynestorm This was the second time I've rented camera from Lenspal,originally for a fashion show, this time for my sons wedding! Customer service is personal and excellent and the equipment is professional. Impressed both times and will rent again!
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Randolph B Rented from another place in town that people rave about. They failed to deliver working items that really screwed up the shoot I had to do. Their attitude after the incident drove me to find Lens Pal. Lens Pal provided solid, working gear with a happy and cheery customer service. I couldn't be happier and am glad to have a local business to support. Will use them again for sure.
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Scott Dentinger Great and easy experience. Excellent communication. Highly recommended
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Junaid The staff was superb. Very very cooperative and friendly. All equipments were new and in good shape
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Crockett The Staff are very friendly and professional. I have dealt with them on two occasions now, and will gladly continue to do business with The LensPal
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Kathy Customer service A+
Website inviting and easy to use
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Jared No complaints whatsoever, item arrived swiftly and in great condition. It worked perfectly and had no issues shipping item back. Their communication during the whole process was prompt and cordial. I will definitely be doing business with them in the future.
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Patrick If you need to rent photography equipment look no further, the Lens Pal is the only place I use!The staff is excellent, so friendly and helpful I always go and pick up my rentals at the office just to stop and chat with them for a bit. I have been renting equipment from them for 3 years now, lenses, flashes and even camera bodies and have never once had an issue. The equipment has always been in excellent shape and worked just as it is supposed to! Thanks to the Lens Pal I have been able to expanded my photography as a craft and business at a fraction of the cost if I had to purchase the equipment. They have even come to my rescue at the last minute once or twice and completely saved me from not having the right equipment to get the job done. I can't say enough good things about this place and the people that work there! Just trust me once and rent from the Lens Pal, you'll thank me later!
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Lisa (Canon 70-200mm f/4 IS USM)
I was really impressed with my experience. It was so easy picking up and dropping off the lens. The only issue, which might not be the fault of the company (user error?), was that the lens I rented seemed to be performing a bit poorly. Autofocus was very slow and made a negative impact on the shots I was able to produce at each shoot. However, I am more than happy to give it another go! Great customer service and looking forward to renting another lens soon. Thank you!
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Brian J. Super fast delivery, and excellent selection. A great way for me to try out some different lenses in a real world environment at a very affordable price. Thanks again TheLensPal!
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Sherpa An extremely easy and nice experience. I rented the Nikon 24mm 1.4 and got some great star photos while on a photography workshop. A great lens and a great experience.
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Bob Service is professional - as well as very personable which is extremely important to me. As a professional shooter I enjoy being treated as I treat my customer.I will recommend you to anyone I know who would be in need of your services.
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Brenda Great place, great people! I have enjoyed renting a telephoto lens for volleyball games and when my daughter was on homecoming court the pictures were terrific, even if she she wasn't crowned queen. Everyone is so helpful and the location is convenient!
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B Terrific service! Really enjoyed stopping by the Winter Garden office to pick up the perfect lens for high school volleyball games. Staff are so friendly and helpful, can't wait to rent again!
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Garybogdon I've been a contributing photographer for Sports Illustrated for over 12 years, and over 20 years of photojournalism experience before that- started shooting with film camera's back in the 1970's- so lets call it a long time. I can't say enough great things about the people at The LensPal- their equipment is always in absolute mint, perfection condition when I rent it and they go above and beyond in helping me get the equipment I need for the next big shoot. Recently rented the Canon 1DX along with a Canon IS 300mm 2.8 lens ( shooting NFL for Sports Illustrated ) and it worked beautifully . Lightweight, super fast focus and razor sharp, especially in low light ( iso 4000 ) shooting fast moving action sports. Check out the latest issue ( NFL Preview ) of Sports Illustrated for some of my recent work. I would give The LensPal, and their staff 5 plus stars!
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Chuck I already had a rental lens from Lens Pal on my trip to Maine, but when I dropped and broke my own lens I called Lens Pal for help. They overnighted a lens to take the place of my own lens I broke to save my trip from being a complete disaster! That's what I call great customer servie.
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Twinice As owner of my own Production Company, I can say that TheLensPal is single handedly THE BEST direct resource for photographers and videographers to get their hands on highest quality gear out there at an exceptional price. Their extensive gear list, professionalism, attention to detail and customer service have guaranteed a regular customer out of me - THANK YOU!!
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Eric Hey Folks,
A huge thank you to the folks at The Lens Pal for making my weekend at the boat races incredibly fantastic. Rented a Nikon 80-400MM AF-S VR lens and it was perfect for the hydros. You can check out a small sampling on Face Book.
The staff is wonderful, the rental process is super easy and convenient and the lens performed flawlessly.
Eric Bartell
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Kristen Stephen and his wife were extremely helpful in recommendations and service. I will continue to rent from them because they make it a quick and easy process with the best customer service!
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V Had a full weekend event to cover and your team got what I needed to me on time and had the most hassle free way to return it. Equipment worked great and the weekend was a success.
Thanks again...I will be a returning customer.
V
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Sara Love this company! Always a great experience and always the kindest people to converse with!
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Link Good afternoon,
I just wanted to say a huge thank you for providing the option to have the rentals sent to the other locations with no charge for the option. This was a great idea and kudos to whomever came up with it! I had my lens shipped to the Frames store in Lake Mary and I had my wife pick up the lens for me as I was working. Ironically we were looking for a good picture framing shop to frame a bunch of art and posters we have. So to say it was a win win situation as we will be using that shop to have our frames custom made.
Thank you again and whoever reads this aside from Steve and his lady tell them Lincoln said hi and thank you for your awesome service!
Lincoln Wood
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Reggie This is our 2nd time ordering from The Lens Pal and we have been extremely happy with the service they provide! Reasonable prices and equipment has always been in excellent condition!
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ProView As always, Stephen and Liz of The Lens Pal were a complete joy to rent equipment from. They are both extremely friendly, warm and accommodating. Every time I have needed to rent equipment, they have been and will continue to be my first choice! I highly recommend TheLensPal.com for all of your camera, lens & accessory rental needs!
Greg Cohen
Owner, Professional Photographer
ProView Photography
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Na Easy to work with, excellent service! Will rent again.
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Lauren The people at the lens pal were absolutely wonderful. I had heard great reviews from several people and decided to use them-they were so kind and every time I came in had huge smiles on their faces. I would tell anyone I know that needs the service to rent from them! Super kind and professional.
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Fotohaber Absolutely great professional service. Always keep the time, and the equipment's is nice and perfect condition.Reliable service. Please keep up the good work.
Thanks for all the help.
JK
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Kat The LensPal provide such amazing service. This is my third time renting from them and plan to continue to come back. I always receive friendly customer service over the phone and in person. They helped me figure out what I needed for a big upcoming event. One piece ended up missing in the package. I called and they came personally to my home, a 45 minutes drive away from their office, just to make sure I had it for the event. I was so very very impressed and satisfied with them. Highly recommend them!!
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Mark Had a great experience with Lens Pal renting an LED panel light. The office was friendly and very helpful. I will definitely rent from them again.
Sincerely,
Mark
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Bob This is a great service! I had the opportunity to try out the type of lens I was considering buying. However, since I can rent it when needed at The Lens Pal at a reasonable price, I think I'll save my money and just rent it when I need it!!
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Valrico Shooter This was my first time dealing with LensPal. I rented a Nikkor 105. The rate for rental, including shipping was very reasonable. The lens arrived in excellent condition and the packaging was professional and secure. I was very impressed with their service and email contacts throughout the rental period. I will work with LensPal again.
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Jenny The lens pal is a consistently reliable company, and I highly recommend them. I have never had any issues with equipment failure or Shipments. I did have difficulty placing an order online one time and I called the company to figure out the problem. They had fixed whatever error and my order was processed and confirmed within the hour. I highly recommend this company for any rental needs you have. The customer service is amazing, the owners are personable, caring and professional, and they are ready and willing to assist you with any questions or needs you may have.
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La4photo Great Service. Excellent communication. Fine Equipment. I will be contacting Steve and TheLensPal team for all of my rental needs in the future.
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Cliff I met Jessica at Colonial Photo and Hobby Shop. We spoke briefly and after finding she was an employee of The LensPal, I thought I would try out their services by renting a Nikon 16mm fisheye lens. I rented this item for 7 days and found the service very good. In fact, I plan to use them again. Thanks for all your help ladies (Jessica and Liz).
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LauraK I recently rented a Nikon 105mm Macro lens from The LensPal. The equipment I received was in excellent condition, like new, and the customer service was excellent. Can recommend LensPal for equipment rental without hesitation.
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Pjwinter These guys are close by - only 45 miles away, so I always drive out and back to pick up and drop off. This was my second visit. First was for a summer family vacation to Grand Tetons and Yellowstone National Park with a super telephoto and wide angle. Posters of the key landmarks are wonderful. This trip was to State College, PA for spring break at Penn State and a side trip to Niagara Falls where the wide angle took wonderful sets for day break and sun set with -0C temperatures...
Thanks so much !
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CanonRebel Once again I am extremely overwhelmed with the quality of equipment and customer service provided by our friends at The Lens Pal... this is a very convenient and inexpensive resource for upcoming for potographers like myself... and I'm looking forward to renting more equipment from The Lens Pal in the near future!
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Josh We loved renting from you guys and getting to talk to you for a few minutes today! Such a small company with lots of rental gear to choose from! We hope to be renting very frequently from you guys and hope to keep a great relationship with you!
Thank you very much!
Sincerely,
Josh Weatherly - Director of Operations
Richard Yates - Operations Manger
and the rest of the staff at Josh Weatherly Photography
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Bazidl UNBELIEVABLE CUSTOMER SERVICE! I order a Canon 5D Mark III and an 20 - 70 L for a trip during the holiday break. Due to the weird holiday schedule UPS messed up my shipping and was going to deliver the package after I had already left. After reading my delivery status I emailed TheLensePal and explained the situation. They immediately called me back with a proposed solution. They recalled the original package and since they had no more 5D MarkIII's in stock they shipped me out a 1DS Mark3 and the lens with one day express shipping FREE OF CHARGE!!! It wasn't even their fault that UPS screwed up but they wanted to make sure I had something to take with me on my trip. The camera and lens both arrived in brand new condition! I highly recommend TheLensPal and will def use them in the future!
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IanH Very nice people, very nice lens (canon 10-22mm), very nice service and all at a great price too.
More than happy to recommend and will certainly look forward to hiring more top quality kit from thelenspal for my future trips to Florida.
Thank you.
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A Pandey Very nice company to get camera and lens on rent
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